Privacy Policy | Brenwood Motor Company
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BRENWOOD MOTOR COMPANY PRIVACY POLICY

We may collect, store and use the following kinds of personal information:

  • information that you provide to us when registering with our website (including your email address)
  • information that you provide when completing your online profile (including your name, gender, date of birth and any educational details and employment details you provide)
  • information that you provide to us when signing up to any distribution lists to receive correspondence.
  • information relating to any purchases you make of our goods or services, including any other transaction details made via any of our websites (including your address, telephone number and payment details)


Personal data we receive will be used for the purposes it was provided, including:

  • meeting the terms of your order
  • sending statements, invoices and payment reminders to you, and collecting payments from you.
  • sending you our email newsletter, if you have requested it (you can inform us at any time if you no longer require the newsletter)
  • providing third parties with statistical information about our users (but those third parties will not be able to identify any individual user from that information)


We may disclose your personal information to any of our staff, agents, suppliers or subcontractors where it would be reasonable to do so.

(If consent is necessary to facilitate this sharing we will ensure it is obtained prior to processing)

We may disclose your personal information to any member of our group of companies where it would be reasonable to do so

(If consent is necessary to facilitate this sharing we will ensure it is obtained prior to processing)

We may be legally obliged to disclose your personal information:

  • to the extent that we are required to do so by law
  • in connection with any ongoing or prospective legal proceedings
  • in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk)
  • to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

We will take all reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

We will store all the personal data you provide on our secure computer servers.

All details of financial transactions entered via our website will be protected by encryption technology.

Your Rights

You may instruct us to provide you with any personal information we hold about you, via a Subject Access Request

  • Upon receipt of such a request we will, after confirming identity, provide all relevant data we may hold to you in the most practical format unless otherwise stipulated and reasonably possible.

We may withhold personal information that you request to the extent permitted by law.

If you instruct us to no longer process your personal data, we will do so as quickly as possible.

If you instruct us to cease all processing for marketing purposes, we will do so as quickly as possible.

We are registered as a data controller with the Information Commissioner's Office.

Any Data Protection issues can be directed to data@brenwood.co.uk

  • Disclosure:
    We work with a number of carefully selected credit providers who may be able to offer you finance for your purchase.

    Brenwood Motor Company is authorised and regulated by the Financial Conduct Authority under FRN685851 as a credit broker not a lender. We work with a carefully selected number of credit providers who may be able to offer you finance for your purchase. We do not charge you a fee for our services. Whichever lender we introduce you to, we will typically receive commission from them (either a fixed fee or a fixed percentage of the amount you borrow). You can request to know the commission we typically receive. Click to learn more.

    We are committed to better supporting and taking into account the needs of customers who make us aware that they are vulnerable (as per the Financial Conduct Authority’s definition).

    It is our intention to provide the highest possible customer service at all times, however if you have any reason to make a complaint you should contact your local dealership to discuss the matter and hopefully resolve it accordingly, being Greig Coxall. If we are unable to resolve your complaint satisfactorily you may be entitled to refer the matter to the Financial Ombudsman Service (FOS). Further information is available by calling the FOS on 0800 023 4567 or at; https://www.financial-ombudsman.org.uk

    Reg Office:
    Brenwood Motor Company: 2 Waverley Road, Mitchelston Ind Estate, Kirkcaldy, KY1 3NH Company registration no - SC069239 VAT no - GB 345278834 ICO number - Z4786056

Buy Online Terms
Refund Policy
Car Rental Terms

Cancellation Policy

  • You have 14 days no quibble return policy except when you have altered the vehicle from standard Manufacturer’s specification (in this instance no return is possible under any circumstance). You must inform us in writing by post or email is acceptable to greig@brenwood.co.uk.
  • £99 ONLINE Reservation Fee fully refundable.
  • Vehicle cancellation fee £500.
  • Holding deposit £250 kept until you return the Registration Document for the cancelled order.
  • You will be responsible for any Road Tax that we have paid for including extra charges that are payable upon registration of a new vehicle that are not refundable by the DVLA
  • It is your responsibility to return the vehicle to our premises. We charge £1.50 + vat per mile for us to collect the vehicle.
  • £0.10 per mile charge(+VAT) for vehicle having covered more than 537 miles since purchase.